Uncompromising Security, Constant Availability
Our Cloud Cover provides a variety of backup, failover, ransomware protection and disaster recovery services for data
Our mission is to empower businesses with the best in enterprise-level technology
The world’s fastest-growing companies rely on nimboIP to protect their business continuity, ensure ongoing networking, provide a single source of truth for IT business management, and secure file collaboration and backup.
What you get with Cloud Cover:
- Secure Controls
- Secure Management
- Redundant Data Centers
- Reliable Infrastructure
Secure Controls
nimboIP’s data centers are compliant with the Service Organization Control (SOC 1 / SSAE 16 and SOC 2) reporting standards. Renowned as the predominant credential for data centers, the criteria for SOC auditing are set forth by the American Institute of Certified Public Accountants. The operational controls and activities of nimboIP’s facilities are audited annually to maintain compliance.
Secure Management
nimboIP’s Cloud Engineering team proactively monitors and maintains the servers of the nimboIP Cloud Cover. This includes ensuring the health and optimization of hardware, overseeing OS updates, and conducting reactionary fixes for any security exploits either published or discovered. The nimboIP Engineering team is on-call 24/7 for emergency support.
- Encryption: Data in transit from local nimboIP devices to the nimboIP Cloud Cover is encrypted using AES 256-bit encryption. Certain nimboIP products have an optional local encryption feature that enables customers to encrypt backed-up data on their local devices; this enables them to transmit encrypted data to the nimboIP Cloud Cover, which is stored in the nimboIP Cloud in an encrypted manner.
- Data Residency and Data Centers for nimboIP Unified Continuity: nimboIP devices that are purchased from nimboIP resellers located in the United States are typically set to backup to colocation facilities located within the USA, and such data remains in the USA unless the customer later changes such setting. nimboIP customers also can manage the retention settings associated with backups stored both on the nimboIP devices and in the nimboiP Cloud, in conformance with the service level purchased by the customer.
- Physical Access: Physical access is guarded 24/7 by data center security personnel. Dual biometric and RFID badge scans with activity logging are required to access Man Traps and then the data center floor. Any visitors must be pre-registered, signed in by the site security personnel and escorted.
- Data Access: nimboIP Cloud Engineering’s access to node servers is granted via RSA SSH keys and two-factor authentication.
Redundant Data Centers
nimboIP’s cloud is composed of many data centers located in different countries. All US customer data is first synchronized to the primary facility in Pennsylvania.
A secondary location in Utah serves as means of replication for up to 90 days of data for the primary data center for nimboIP and full, not optional, replication for SaaS Protection 2.0 datasets.. All primary sites are capable of providing users remote access to protected files and systems in the case of a disaster.
Reliable Infrastructure
nimboIP’s Cloud Cover colocation facility located in the USA provides for various safeguards focused on fault tolerance and security. Some of those safeguards include:
• Power: Utility feed, N+1 generators, and 8 dual-module UPS battery systems supply nimboIP’s servers.
• Networking: Multiple physical entry points and load balancing across three Internet Service Providers (ISP).
• Cooling: Industry-grade passive and active HVAC systems regulate temperature and humidity.
• Fire Protection: Waterless FM200 systems use vapor to extinguish res in 10 seconds while neither conducting electricity nor causing harm to occupants.
• Certifications: One or more of SSAE16/ ISAE3402 SOC 1 Type II, SOC 2 Type II, ISO 27001
